Esurance Customers Can Monitor Repairs Online
Esurance and AutoWatch Announce Partnership
SAN FRANCISCO, CA – January 16, 2007 – Esurance, a direct-to-consumer
personal auto insurance company, announced its implementation of
AutoWatch, a unique Web-enabled system that allows customers to monitor
their vehicle’s progress throughout the repair process.
Esurance feels that its technology-savvy customer base will appreciate
the new feature. Gary Tolman, Esurance President & CEO, explained, “Our
Web-savvy customers prefer to handle things online, at times when it’s
convenient for them to do so. With AutoWatch, our customers can see
their car’s progress 24/7.”
David Henderson, AutoWatch President, stated, “We are very happy to have
a technology-focused partner like Esurance. Being able to see a car’s
progress during its repair reduces customer hassle and gives people
peace of mind.”
Tolman stated, “When you have an accident, you just want your car
repaired as quickly as possible. Most people don’t like having to call
the body shop to find out when a car’s ready. With AutoWatch, our
customers will be able to see progress throughout the repair process.”
Tolman concluded, “Our mission is to make the entire auto insurance
experience easier, from quote to claim, and AutoWatch helps us fulfill
that mission.”
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